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Frequently Asked Questions:

Do you take orders over phone or WhatsApp?

Yes this is possible. We will recommend you to share your query or product detail (name, picture etc.) using our WhatsApp number because on WhatsApp sales person get time to find products as per your requirement.

 

Is shoppingbag.pk is the most trustworthy website of imported products in Pakistan?

Yes we are in this business from last 10 years and have more than 200k customer from all over the Pakistan.

 

Can this product be returned if I am not satisfied?

You return product in case one of the following condition meet

  • You have received wrong product.
  • Product is not working
  • Product you have received is broken

 

How can I identify potential health risks associated with a product?

If you not sure about anything just review warnings and consult professionals.

 

How I will check authenticity of my product?

We always try to buy products using Amazon USA from the brands or official resellers. In case of any confusion we can share amazon or eBay order ID with you so you can check with them directly.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Does this product come with a warranty?

To check this product warranty just visit the product amazon page.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.