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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

What if I have technical questions?

We are not technical people, we just import products and share with you. In case of technical question either you can directly ask from vendor or we can post your question at your behalf. If we get any response we will share with your right away.

 

What is your refund policy?

In case your refund approve we try to make sure it within 7 days.

 

How I will check the top reviews of cleanse tea from the United States?

Just click at the “Top reviews from USA” under the product title or just click the following icon.

 

This will take you to the amazon product page where you can read the product reviews and other detail as well.

 

Can this product be returned if I am not satisfied?

You return product in case one of the following condition meet

  • You have received wrong product.
  • Product is not working
  • Product you have received is broken

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

How do I clean/maintain this product?

To get any kind of technical detail about product installation, maintenance or operation you need to contact with the manufacturer of product. We are not technical person so can’t provide any kind of assistance.