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Frequently Asked Questions:

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

How can I pay for my order to buy dragon ball collectors edition?

Our payment process is very much strand used by any other shopping website of Pakistan so you can make payment using anyone of the following payment methods.

  • EasyPaisa or Jazz cash
  • Bank Deposit
  • Our Rider can visit to collect money.
  • You can visit us to deposit cash.
  • Pay Order, Cheque, Demand Draft

 

What if I have technical questions?

We are not technical people, we just import products and share with you. In case of technical question either you can directly ask from vendor or we can post your question at your behalf. If we get any response we will share with your right away.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

How I will check authenticity of my product?

We always try to buy products using Amazon USA from the brands or official resellers. In case of any confusion we can share amazon or eBay order ID with you so you can check with them directly.

 

Can I place my order from outside of Pakistan?

Yes! you can do until or unless you can deposit 30% advance using one of our payment methods you can place order from anywhere of world.

 

My product can be delay?

Our estimated delivery time is 3 to 4 weeks but there could be reason which make delivery further late e.g. 

  • Bad weather in USA or Pakistan
  • Flight delays
  • National holidays in USA
  • Customs clearance procedures in Pakistan
  • Natural Calamities
  • Few unforeseen circumstances

 

Are dietary supplements evaluated by any regulatory body?

The FDA does not evaluate statements about dietary supplements so make sure doctor opinion before to order.