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Frequently Asked Questions:

My product can be delay?

Our estimated delivery time is 3 to 4 weeks but there could be reason which make delivery further late e.g. 

  • Bad weather in USA or Pakistan
  • Flight delays
  • National holidays in USA
  • Customs clearance procedures in Pakistan
  • Natural Calamities
  • Few unforeseen circumstances

 

How can I ensure the accuracy and authenticity of product?

Always read reviews, comments, warnings, and directions available on product detail page of Amazon.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

How I will check authenticity of my product?

We always try to buy products using Amazon USA from the brands or official resellers. In case of any confusion we can share amazon or eBay order ID with you so you can check with them directly.

 

How soon can I get my order?

Since we import products from USA, Canada, UK or China so it take 3 to 4 weeks. We do our best to make import process fast and smooth and try to deliver ASAP all across Pakistan.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

Can I place my order from outside of Pakistan?

Yes! you can do until or unless you can deposit 30% advance using one of our payment methods you can place order from anywhere of world.