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Frequently Asked Questions:

What if I have technical questions?

We are not technical people, we just import products and share with you. In case of technical question either you can directly ask from vendor or we can post your question at your behalf. If we get any response we will share with your right away.

 

How can I delete my account?

You don’t need to delete your account with us because we not sure anything about you with anyone or any agency.

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

What should I do if I have technical questions about a product?

You can contact with the vendor or manufacturer for additional information.

 

Can I call to place my order?

Yes you can call us at or WhatsApp us your requirements. One of our sales person try to do his/her best to find your exact match from Amazon, eBay, Walmart etc.

 

What is the estimated delivery time for this product?

We do our best to deliver product in 3 to 4 weeks but there could be few special reasons which could make the shipment bit late.

 

Can I trust the information solely provided on shoppingbag.pk?

It's recommended to cross check everting with Amazon USA website and consult with the professionals.