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Frequently Asked Questions:

What if I get wrong product?

If the product you get will be different from the one you order then we will make its 100% refund.

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

How soon can I get my order?

Since we import products from USA, Canada, UK or China so it take 3 to 4 weeks. We do our best to make import process fast and smooth and try to deliver ASAP all across Pakistan.

 

What should I do if I have technical questions about a product?

You can contact with the vendor or manufacturer for additional information.

 

How I will check authenticity of my product?

We always try to buy products using Amazon USA from the brands or official resellers. In case of any confusion we can share amazon or eBay order ID with you so you can check with them directly.

 

Can I trust the information solely provided on shoppingbag.pk?

It's recommended to cross check everting with Amazon USA website and consult with the professionals.