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Frequently Asked Questions:

What is your refund policy?

In case your refund approve we try to make sure it within 7 days.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Can I call to place my order?

Yes you can call us at or WhatsApp us your requirements. One of our sales person try to do his/her best to find your exact match from Amazon, eBay, Walmart etc.

 

Who should I contact if I have concerns about a product's safety?

Contact with the vendor, manufacturer or a doctor.

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

What is the estimated delivery time for this product?

We do our best to deliver product in 3 to 4 weeks but there could be few special reasons which could make the shipment bit late.

 

My product can be delay?

Our estimated delivery time is 3 to 4 weeks but there could be reason which make delivery further late e.g. 

  • Bad weather in USA or Pakistan
  • Flight delays
  • National holidays in USA
  • Customs clearance procedures in Pakistan
  • Natural Calamities
  • Few unforeseen circumstances