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Frequently Asked Questions:

How I will check authenticity of my product?

We always try to buy products using Amazon USA from the brands or official resellers. In case of any confusion we can share amazon or eBay order ID with you so you can check with them directly.

 

How can I ensure the accuracy and authenticity of product?

Always read reviews, comments, warnings, and directions available on product detail page of Amazon.

 

What are your delivery charges in Pakistan?

There is no extra charges to deliver in Pakistan. Everything will be included in the product price. Once your order will be confirmed, you will get your product in the same price at your door step.

 

How can I pay for my order to buy stardust toys?

Our payment process is very much strand used by any other shopping website of Pakistan so you can make payment using anyone of the following payment methods.

  • EasyPaisa or Jazz cash
  • Bank Deposit
  • Our Rider can visit to collect money.
  • You can visit us to deposit cash.
  • Pay Order, Cheque, Demand Draft

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

Can I use information on this website for self-treatment?

No, always consult a doctor or physician for health concerns.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

Can I place my order from outside of Pakistan?

Yes! you can do until or unless you can deposit 30% advance using one of our payment methods you can place order from anywhere of world.