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Frequently Asked Questions:

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

Can this product be returned if I am not satisfied?

You return product in case one of the following condition meet

  • You have received wrong product.
  • Product is not working
  • Product you have received is broken

 

Why is it important to read product information carefully?

We are not technical people so before to order anything just make sure it is fulfilling your purpose. What manufacturers or vendor providing we have no idea.

 

What I need to make sure?

Just make sure the product you choose is technically fulfil your purpose because we will only refund in case of wrong product. If product technically not fulfil your propose then we can not do anything.

 

What if I get wrong product?

If the product you get will be different from the one you order then we will make its 100% refund.

 

My product can be delay?

Our estimated delivery time is 3 to 4 weeks but there could be reason which make delivery further late e.g. 

  • Bad weather in USA or Pakistan
  • Flight delays
  • National holidays in USA
  • Customs clearance procedures in Pakistan
  • Natural Calamities
  • Few unforeseen circumstances

 

How do I clean/maintain this product?

To get any kind of technical detail about product installation, maintenance or operation you need to contact with the manufacturer of product. We are not technical person so can’t provide any kind of assistance.

 

What if I have technical questions?

We are not technical people, we just import products and share with you. In case of technical question either you can directly ask from vendor or we can post your question at your behalf. If we get any response we will share with your right away.