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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

Do you take orders over phone or WhatsApp?

Yes this is possible. We will recommend you to share your query or product detail (name, picture etc.) using our WhatsApp number because on WhatsApp sales person get time to find products as per your requirement.

 

Do you ship orders all cross the Pakistan?

Yes, we ship in almost all the cities of Pakistan using famous courier & logistic services of Pakistan.

 

Can I place my order from outside of Pakistan?

Yes! you can do until or unless you can deposit 30% advance using one of our payment methods you can place order from anywhere of world.

 

Who should I contact if I have concerns about a product's safety?

Contact with the vendor, manufacturer or a doctor.

 

Is shoppingbag.pk is the most trustworthy website of imported products in Pakistan?

Yes we are in this business from last 10 years and have more than 200k customer from all over the Pakistan.