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Frequently Asked Questions:

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

How can I pay for my order to buy rocky?

Our payment process is very much strand used by any other shopping website of Pakistan so you can make payment using anyone of the following payment methods.

  • EasyPaisa or Jazz cash
  • Bank Deposit
  • Our Rider can visit to collect money.
  • You can visit us to deposit cash.
  • Pay Order, Cheque, Demand Draft

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

What I need to make sure?

Just make sure the product you choose is technically fulfil your purpose because we will only refund in case of wrong product. If product technically not fulfil your propose then we can not do anything.

 

From where you buy rocky?

We buy products from well-known USA websites like Amazon, Walmart, eBay etc.

 

What should I do if I have technical questions about a product?

You can contact with the vendor or manufacturer for additional information.

 

Technical detail available on shoppingbag.pk is replacement of professional advice?

No, it's for reference only. Consult with right more technical person before to use.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.