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Questions & Answers:
Q: What are the wrist measurements?
A:Fits 6.61 -9.72 (168mm-247mm) wrist
Q: When you feel the installation is done, but the band coming off, what should you do?
A:If you have this situation, maybe is about the connector, it pressed not tight, and you can see this video:http://v.youku.com/v_show/id_XMTY4MjY2Njk4OA==.html
The band with the connector, not the tracker
Click on "Cara Crystal" next to "Sold by", then click on "Ask a question"on the right top of page
Hope these would give you a favor :)