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Frequently Asked Questions:

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

Why is it important to read product information carefully?

We are not technical people so before to order anything just make sure it is fulfilling your purpose. What manufacturers or vendor providing we have no idea.

 

What I need to make sure?

Just make sure the product you choose is technically fulfil your purpose because we will only refund in case of wrong product. If product technically not fulfil your propose then we can not do anything.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

Is shoppingbag.pk is the most trustworthy website of imported products in Pakistan?

Yes we are in this business from last 10 years and have more than 200k customer from all over the Pakistan.

 

Are dietary supplements evaluated by any regulatory body?

The FDA does not evaluate statements about dietary supplements so make sure doctor opinion before to order.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

How I will check authenticity of my product?

We always try to buy products using Amazon USA from the brands or official resellers. In case of any confusion we can share amazon or eBay order ID with you so you can check with them directly.