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Frequently Asked Questions:

What if I get wrong product?

If the product you get will be different from the one you order then we will make its 100% refund.

 

How do I clean/maintain this product?

To get any kind of technical detail about product installation, maintenance or operation you need to contact with the manufacturer of product. We are not technical person so can’t provide any kind of assistance.

 

How can I delete my account?

You don’t need to delete your account with us because we not sure anything about you with anyone or any agency.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

Do you ship orders all cross the Pakistan?

Yes, we ship in almost all the cities of Pakistan using famous courier & logistic services of Pakistan.

 

What should I do if I have technical questions about a product?

You can contact with the vendor or manufacturer for additional information.

 

How can I pay for my order to buy charcoal paste?

Our payment process is very much strand used by any other shopping website of Pakistan so you can make payment using anyone of the following payment methods.

  • EasyPaisa or Jazz cash
  • Bank Deposit
  • Our Rider can visit to collect money.
  • You can visit us to deposit cash.
  • Pay Order, Cheque, Demand Draft

 

How much advance to confirm my order?

You just need to pay 30% advance to confirm your order, rest we will charge when we deliver to you at your door step.