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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

How I will place my order on shoppingbag.pk?

 On all product pages you get two buttons to place your order 

  • Order Now
  • Add to Cart 

If you just want to quickly place your order just click on Order Now button and provide basic contact us detail  and done  otherwise you also have  add to cart option so can place your order at your ease. 

 

How can I ensure the safety of using a product?

Consult with a professional and follow the instructions provided.

 

What if I get wrong product?

If the product you get will be different from the one you order then we will make its 100% refund.

 

Do you take orders over phone or WhatsApp?

Yes this is possible. We will recommend you to share your query or product detail (name, picture etc.) using our WhatsApp number because on WhatsApp sales person get time to find products as per your requirement.

 

What I need to make sure?

Just make sure the product you choose is technically fulfil your purpose because we will only refund in case of wrong product. If product technically not fulfil your propose then we can not do anything.

 

Who should I contact if I have concerns about a product's safety?

Contact with the vendor, manufacturer or a doctor.

 

How can I identify potential health risks associated with a product?

If you not sure about anything just review warnings and consult professionals.