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Frequently Asked Questions:

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Do you take orders over phone or WhatsApp?

Yes this is possible. We will recommend you to share your query or product detail (name, picture etc.) using our WhatsApp number because on WhatsApp sales person get time to find products as per your requirement.

 

How can I ensure the safety of using a product?

Consult with a professional and follow the instructions provided.

 

Technical detail available on shoppingbag.pk is replacement of professional advice?

No, it's for reference only. Consult with right more technical person before to use.

 

Are dietary supplements evaluated by any regulatory body?

The FDA does not evaluate statements about dietary supplements so make sure doctor opinion before to order.

 

How can I pay for my order to buy giant plastic frozen surprise egg?

Our payment process is very much strand used by any other shopping website of Pakistan so you can make payment using anyone of the following payment methods.

  • EasyPaisa or Jazz cash
  • Bank Deposit
  • Our Rider can visit to collect money.
  • You can visit us to deposit cash.
  • Pay Order, Cheque, Demand Draft

 

What are your delivery charges in Pakistan?

There is no extra charges to deliver in Pakistan. Everything will be included in the product price. Once your order will be confirmed, you will get your product in the same price at your door step.