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Frequently Asked Questions:

What is your refund policy?

In case your refund approve we try to make sure it within 7 days.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

How do I clean/maintain this product?

To get any kind of technical detail about product installation, maintenance or operation you need to contact with the manufacturer of product. We are not technical person so can’t provide any kind of assistance.

 

Can I trust the information solely provided on shoppingbag.pk?

It's recommended to cross check everting with Amazon USA website and consult with the professionals.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

How I will place my order on shoppingbag.pk?

 On all product pages you get two buttons to place your order 

  • Order Now
  • Add to Cart 

If you just want to quickly place your order just click on Order Now button and provide basic contact us detail  and done  otherwise you also have  add to cart option so can place your order at your ease. 

 

How can I delete my account?

You don’t need to delete your account with us because we not sure anything about you with anyone or any agency.

 

Who should I contact if I have concerns about a product's safety?

Contact with the vendor, manufacturer or a doctor.