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Frequently Asked Questions:

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Can I use information on this website for self-treatment?

No, always consult a doctor or physician for health concerns.

 

Why is it important to read product information carefully?

We are not technical people so before to order anything just make sure it is fulfilling your purpose. What manufacturers or vendor providing we have no idea.

 

Are your products original?

Yes, you will get 100% original and authenticated products.

 

My product can be delay?

Our estimated delivery time is 3 to 4 weeks but there could be reason which make delivery further late e.g. 

  • Bad weather in USA or Pakistan
  • Flight delays
  • National holidays in USA
  • Customs clearance procedures in Pakistan
  • Natural Calamities
  • Few unforeseen circumstances

 

How soon can I get my order?

Since we import products from USA, Canada, UK or China so it take 3 to 4 weeks. We do our best to make import process fast and smooth and try to deliver ASAP all across Pakistan.

 

How I will check the top reviews of intex swimming pools from the United States?

Just click at the “Top reviews from USA” under the product title or just click the following icon.

 

This will take you to the amazon product page where you can read the product reviews and other detail as well.