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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Can I use information on this website for self-treatment?

No, always consult a doctor or physician for health concerns.

 

From where you buy normal loom bands?

We buy products from well-known USA websites like Amazon, Walmart, eBay etc.

 

What is the estimated delivery time for this product?

We do our best to deliver product in 3 to 4 weeks but there could be few special reasons which could make the shipment bit late.

 

Do you take orders over phone or WhatsApp?

Yes this is possible. We will recommend you to share your query or product detail (name, picture etc.) using our WhatsApp number because on WhatsApp sales person get time to find products as per your requirement.

 

What should I do if I have technical questions about a product?

You can contact with the vendor or manufacturer for additional information.

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.

 

Do you ship orders all cross the Pakistan?

Yes, we ship in almost all the cities of Pakistan using famous courier & logistic services of Pakistan.