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Frequently Asked Questions:

How much advance to confirm my order?

You just need to pay 30% advance to confirm your order, rest we will charge when we deliver to you at your door step.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

My product can be delay?

Our estimated delivery time is 3 to 4 weeks but there could be reason which make delivery further late e.g. 

  • Bad weather in USA or Pakistan
  • Flight delays
  • National holidays in USA
  • Customs clearance procedures in Pakistan
  • Natural Calamities
  • Few unforeseen circumstances

 

How can I ensure the accuracy and authenticity of product?

Always read reviews, comments, warnings, and directions available on product detail page of Amazon.

 

What is your refund policy?

In case your refund approve we try to make sure it within 7 days.

 

Can I use information on this website for self-treatment?

No, always consult a doctor or physician for health concerns.

 

What if I get wrong product?

If the product you get will be different from the one you order then we will make its 100% refund.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.