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Frequently Asked Questions:

Technical detail available on shoppingbag.pk is replacement of professional advice?

No, it's for reference only. Consult with right more technical person before to use.

 

How can I delete my account?

You don’t need to delete your account with us because we not sure anything about you with anyone or any agency.

 

Are your products original?

Yes, you will get 100% original and authenticated products.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Can this product be returned if I am not satisfied?

You return product in case one of the following condition meet

  • You have received wrong product.
  • Product is not working
  • Product you have received is broken

 

Can I place my order from outside of Pakistan?

Yes! you can do until or unless you can deposit 30% advance using one of our payment methods you can place order from anywhere of world.

 

Why is it important to read product information carefully?

We are not technical people so before to order anything just make sure it is fulfilling your purpose. What manufacturers or vendor providing we have no idea.