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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

How can I delete my account?

You don’t need to delete your account with us because we not sure anything about you with anyone or any agency.

 

Are your products original?

Yes, you will get 100% original and authenticated products.

 

What are your delivery charges in Pakistan?

There is no extra charges to deliver in Pakistan. Everything will be included in the product price. Once your order will be confirmed, you will get your product in the same price at your door step.

 

Who should I contact if I have concerns about a product's safety?

Contact with the vendor, manufacturer or a doctor.

 

What is the estimated delivery time for this product?

We do our best to deliver product in 3 to 4 weeks but there could be few special reasons which could make the shipment bit late.

 

How I will check authenticity of my product?

We always try to buy products using Amazon USA from the brands or official resellers. In case of any confusion we can share amazon or eBay order ID with you so you can check with them directly.

 

How do I clean/maintain this product?

To get any kind of technical detail about product installation, maintenance or operation you need to contact with the manufacturer of product. We are not technical person so can’t provide any kind of assistance.