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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

What if I get wrong product?

If the product you get will be different from the one you order then we will make its 100% refund.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

How I will place my order on shoppingbag.pk?

 On all product pages you get two buttons to place your order 

  • Order Now
  • Add to Cart 

If you just want to quickly place your order just click on Order Now button and provide basic contact us detail  and done  otherwise you also have  add to cart option so can place your order at your ease. 

 

From where you buy medical instruments?

We buy products from well-known USA websites like Amazon, Walmart, eBay etc.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.

 

How can I ensure the safety of using a product?

Consult with a professional and follow the instructions provided.

 

How can I delete my account?

You don’t need to delete your account with us because we not sure anything about you with anyone or any agency.