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Frequently Asked Questions:

How much advance to confirm my order?

You just need to pay 30% advance to confirm your order, rest we will charge when we deliver to you at your door step.

 

Who should I contact if I have concerns about a product's safety?

Contact with the vendor, manufacturer or a doctor.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

Do you ship orders all cross the Pakistan?

Yes, we ship in almost all the cities of Pakistan using famous courier & logistic services of Pakistan.

 

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Why is it important to read product information carefully?

We are not technical people so before to order anything just make sure it is fulfilling your purpose. What manufacturers or vendor providing we have no idea.

 

Technical detail available on shoppingbag.pk is replacement of professional advice?

No, it's for reference only. Consult with right more technical person before to use.

 

What if I get wrong product?

If the product you get will be different from the one you order then we will make its 100% refund.