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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Do you take orders over phone or WhatsApp?

Yes this is possible. We will recommend you to share your query or product detail (name, picture etc.) using our WhatsApp number because on WhatsApp sales person get time to find products as per your requirement.

 

What are your delivery charges in Pakistan?

There is no extra charges to deliver in Pakistan. Everything will be included in the product price. Once your order will be confirmed, you will get your product in the same price at your door step.

 

How can I delete my account?

You don’t need to delete your account with us because we not sure anything about you with anyone or any agency.

 

Is shoppingbag.pk is the most trustworthy website of imported products in Pakistan?

Yes we are in this business from last 10 years and have more than 200k customer from all over the Pakistan.

 

In what case I will get refund/return?

If you get wrong or damaged product we will compensate you with the refund or can re order same product for you.

 

How I will check the top reviews of the great divide hv from the United States?

Just click at the “Top reviews from USA” under the product title or just click the following icon.

 

This will take you to the amazon product page where you can read the product reviews and other detail as well.

 

Do you offer returns & exchange?

We have no product exchange policy. Yes! If you get wrong product or if product not working properly, you can return it within 3 days of delivery.