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Frequently Asked Questions:

Why cash on delivery (COD) option is not there in the payment methods?

Since we import products from USA, Canada or UK so we believe our buyers are very seriously and quality conscious people. We spent so much effort and time to bring the products from Western countries to Pakistan and there is no way to cancel or return the products. To make sure end user is serious we just take 30% advance and rest once you get your product at your door step.

 

Are dietary supplements evaluated by any regulatory body?

The FDA does not evaluate statements about dietary supplements so make sure doctor opinion before to order.

 

What is your refund policy?

In case your refund approve we try to make sure it within 7 days.

 

Can I use information on this website for self-treatment?

No, always consult a doctor or physician for health concerns.

 

Who should I contact if I have concerns about a product's safety?

Contact with the vendor, manufacturer or a doctor.

 

Technical detail available on shoppingbag.pk is replacement of professional advice?

No, it's for reference only. Consult with right more technical person before to use.

 

My product can be delay?

Our estimated delivery time is 3 to 4 weeks but there could be reason which make delivery further late e.g. 

  • Bad weather in USA or Pakistan
  • Flight delays
  • National holidays in USA
  • Customs clearance procedures in Pakistan
  • Natural Calamities
  • Few unforeseen circumstances

 

Can I insure my product?

I am sorry right now we are not offering any insurance policy.